FAQ

FREQUENTLY ASKED QUESTIONS

How do you ensure the quality?

We have a QC department to control the quality from the beginning of production to the completion of the goods. The QA will be sent with each shipment.

How to contact the sales staff?

Please send us an inquiry or email directly. Or you can talk to us online via trade manager, email, wechat, whatsapp, etc.

Which products does TAILONG provide?

TAILONG Group main products are Livestock Equipment, Logistics Tray Series, Gardening Hardware Series, Construction Hardware Series, Marine Used Hardware Series and so on.

How is TAILONG's production and processing capacity?

Our main production equipment are NC Shearing Machine, 250T/400T Stamping Machine, NC Punch Machine, Intelligent Welding Robot and Manipulator, which let TAILONG have the ability to built a whole production line including shearing, molding, stamping, welding, hot-dip galvanizing, powder coated, standard packing and so on.

Can you produce precise parts according to our drawing or our samples?

Yes, we can produce parts according to your 2D or 3D drawings, and we can make measurement for your samples to make drawings for production.

What is the quality guarantee?

We will make 100% inspection before packing and delivery to make sure the products 100% meet your requirements.
We will keep the production drawing and test report with 3 months, If you find any problems when received the parts, please contact with us at the first time, we will give you a solution within 12 hours.

Which countries or area do you mainly export ?

So far, we have exported to North America, Europe, Central and South America, Southeast Asia, Middle East and Africa and so on.

How is the quality of your goods?

We work with many international and domestic group companies and our products are well received by our customers. And we all know that quality is the company's most important thing, and we will always guarantee the best quality.

When can I get the price?

Just upload your parts on our website and one of our consultants will get back to you shortly. We usually quote within 24 hours after inquiry. If you are in a hurry to get the price, call us or let us know in your email so we can prioritize your inquiry.

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